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Not that anybody’s on a hiring jag these days, but new positions do, on occasion, need to be filled. Certainly, lots of people want jobs and it’s possible that some of them will turn out to be less than loyal company people. Some may even be dangerous. That’s the kind of thing you’d like to know before you put them on the payroll. But how do you find out?
AAA Credit Screening offers several searches on potential employees, including credit checks, criminal searches, social security number search, motor vehicle report, worker’s compensation claim search, education verification and employment verification. Additionally, AAA Credit can check terrorist lists, search eviction records and do corporate drug screening.
Whether companies outsource the task or do their own employee screening, background checking is on the rise, and technology has made it cheaper than ever. Where do you stop? If you do too much, you risk alienating candidates or giving them cause to sue. If you don’t do enough, you risk the expense of replacing the person who’s botched the job, committed a crime, threatened corporate security or otherwise given you an unpleasant surprise. Plus the cost of the surprise.
Margaret McCausland, a partner at Blank Rome LLP in Philadelphia, specializes in labor and employment law. “My advice to employers is to do the checks,” she says. “If you’ve got a gray area situation, pick up the phone and call your employment lawyer. Spend 15 minutes talking it over and maybe save yourself thousands of dollars.”
After the attacks on the World Trade Center and the Pentagon, employers were as disturbed and rattled as anyone else. Anxiety about what might come next was pervasive. Many began looking askance at employees and job candidates -- asking themselves, "Who are these people, really?"
To find out, more employers are using database companies that specialize in collecting personal information and making it available for a fee.
Using such services, companies can quickly verify identities and check criminal records, driving histories and former addresses. They also can examine credit records, education credentials and previous employment.
Employers "need to know who they're hiring," said Frank Scanlan, a spokesman for the Society for Human Resource Management. "Human-resources individuals want to know . . . the workplace is a safe place. It wasn't all of the sudden everyone was seeing terrorists behind every tree. It was the sudden realization that risk takes many forms, and it begins with a person."
The use of background checks, often called pre-employment screening, has been on the rise for several years, in part because the practice has become easier and cheaper with the advent of more powerful computers and the World Wide Web.
And employers have made greater use of technology to keep track of employees already on the job.
Businesses now routinely monitor telephone calls. They track Web browsing and e-mail. Many employers also use video cameras and other devices, including face-recognition systems and fingerprint scans, to trace employees' whereabouts and activities.
There is no question about the change. A recent survey by the Society for Human Resource Management found that more than a quarter of respondents agreed "there has been greater screening" for hiring. At the same time, the federal government has increased its use of background checks for employees and contractors, in part to comply with new security requirements, according to the Office of Personnel Management.
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